Here’s what’s happening and what it means for you as a Coordinator.
Introduction of Paid Organisation Memberships
Starting November 2025, the 10,000 Steps program will introduce paid Organisation Membership Subscriptions for Australian organisations located outside Queensland. In the lead up to these changes, Tournament creation will be temporarily restricted.
Organisations based in Queensland with Queensland-based participants will continue to receive their subscription at no cost, proudly funded by the Queensland Government through Health and Wellbeing Queensland. Location verification is required and will be manually approved by our project staff.
Purpose of Introducing Memberships
We’re committed to keeping the 10,000 Steps program relevant, innovative, and accessible for all organisations. Introducing paid memberships for organisations outside Queensland helps us:
- Cover essential program costs (website, mobile apps, support, and ongoing innovation)
- Ensure the sustainability and growth of the program
- Continue providing access to Tournaments, support, and engagement tools
Currently, there is no external funding to support organisations outside Queensland, so these changes are necessary to deliver and innovate the program for everyone.
Membership Plan Options
There will be four membership plans available, designed to suit a range of organisation sizes and budgets.
- Plans are based on the number of active participants from your organisation
- Each plan provides 12 months of access, paid upfront (AUD, for Australian organisations only)
- Discounted prices will be available for the first 6 months
More details will be available soon.
Impact on Existing Coordinators and Organisations
We know this is a big change, and we want to make it as smooth as possible:
- Continued Free Access: Existing and New Coordinators will have free access to a new Coordinator Hub and blog, with physical activity strategy resources (not including Tournaments).
- Tournaments: Access to create new Tournaments, and view all Tournament supporting resources will only be available with a subscription.
- Past Tournament Data: Coordinators will still be able to view a list of previous Tournaments, including leaderboards and downloadable statistics spreadsheets. However, the Tournament summaries previously available on the old Coordinator Hub landing page will no longer be accessible.
If you don’t plan to subscribe to an organisation plan, we recommend taking screenshots of any Tournament data you wish to keep.
Support and Further Information
We’re committed to supporting you through this transition. If you have any concerns or questions about how these changes may impact your organisation, please contact us. Your feedback is important, and we’re here to help.