Support
Articles about using 10,000 Steps.
Frequently Asked Questions
- 10,000 Steps for Workplaces and Communities
- I am concerned about privacy, what information can others see?
- Can I still use the 10,000 Steps website from overseas?
- Why am I not receiving automatic emails from 10,000 Steps?
- Why can't I see my name on the Leaderboard?
- Why can't I login?
- How can I delete my account?
- Recording Other Activities in the Step Log
- 10,000 Steps App Update
- Monthly Challenges Promotional Toolkits
- Why can't I add myself to a Tournament?
- How can our Tournament participants accurately record their steps and other activities?
- Connecting with Fitbit
- Connecting with Garmin
- Can I sync my Apple Watch or activity tracker?
- Pedometer Instructions
- Sharing a Story
- Terms, Conditions and Privacy Policy
- Coordinator Terms and Conditions
- 10,000 Steps for Workplaces and Communities
- Why am I receiving an error when updating steps or activity?
- I am concerned about privacy, what information can others see?
- Can I still use the 10,000 Steps website from overseas?
- Why am I not receiving automatic emails from 10,000 Steps?
- Why can't I see my name on the Leaderboard?
- 10,000 Steps App Update
- Downloading the 10,000 Steps App
- Logging into the App
- Setting a Step Goal via App
- View Step Statistics via App
- Logging Steps and Activity via App
- Viewing Tournament Progress via App
- App Troubleshooting and Known Issues
- Join a Challenge and View Progress via App
- Connecting with Apple Health
- Creating a Time Out Tournament
- Creating a Race Tournament
- Editing Teams in a Current Tournament
- Viewing Team Progress
- Accessing Race Tournament Maps and Progress Cards
- Accessing the Tournament Statistics
- Adding Team Members in an Upcoming Tournament
- Rolling Existing Teams into a New Tournament
- Logging Steps for Virtual Members
- Accessing Tournaments
- Using The Tournament Statistics Spreadsheet
- Guide for Team Captains
- Guide for Participants
- Adding a Virtual Member
- Changing of Time Out Tournaments from Weeks to Days
- Why can't I add myself to a Tournament?
- How can our Tournament participants accurately record their steps and other activities?
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