Support
Find out how to use features of the 10,000 Steps program.
Popular Pages
- Why is it important to track my steps?
- Why 10,000 Steps?
- What do I do if I don't have an activity tracker?
- Why am I not receiving notification emails from 10,000 Steps?
- Recording other activities in the Step Log
- Can I sync my step tracking device?
- 10,000 Steps for Workplaces
- 10,000 Steps for Communities
- Team Name Generator & Ideas
- Connecting Trackers via Apple Health
- Connecting Trackers via Health Connect
We've put together Frequently Asked Questions (FAQ) to give you more information about 10,000 Steps and how to use our program.
- View all frequently asked questions
- Why is it important to track my steps?
- Why 10,000 Steps?
- How do I log my steps?
- Can I record activities other than walking?
- What do I do if I don't have an activity tracker?
- Can I connect my activity tracker?
- How do Monthly Challenges work?
- What are Tournaments?
- Can I use 10,000 Steps in my workplace or community?
- What is a 10,000 Steps Coordinator?
- How do I register my organisation and become a Coordinator?
- Why am I receiving an error when updating steps or activity?
- Why am I not receiving notification emails from 10,000 Steps?
- Can I use 10,000 Steps Program from outside of QLD/SA?
- How private is my information?
- Getting Started on Mobile App
- New Mobile App Features
- Mobile App Troubleshooting
- Connecting Trackers via Apple Health
- Connecting Trackers via Health Connect
- Logging Your Steps
- Viewing Your Friends
- Monthly Challenges
- Team Tournaments
- Connecting Android phones via Health Connect
- Connecting iPhone via Apple Health
- Legacy Mobile App
Need more information?
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