Support
Find out how to use features of the 10,000 Steps program
Featured articles
- Pedometers
- 10,000 Steps for Workplaces and Communities
- Why am I not receiving notification emails from 10,000 Steps?
- Recording other activities in the Step Log
- 10,000 Steps App Update
- How can our Tournament participants accurately record their steps and other activities?
- Can I sync my Apple/Samsung/Other Brand tracker?
General support topics and information about using 10,000 Steps
- Pedometers
- How to share your Member Story
- Terms, Conditions and Privacy Policy
- Coordinator Terms and Conditions
- 10,000 Steps for Workplaces and Communities
- Why am I receiving an error when updating steps or activity?
- How private is my information?
- Can I use 10,000 Steps website from overseas?
- Why am I not receiving notification emails from 10,000 Steps?
- Why can't I see my name on the Leaderboard?
The 10,000 Steps app is free and available on both the Apple and Google Play stores. Apple Health integration is now available on the iOS app.
- 10,000 Steps App Update
- Downloading the 10,000 Steps App
- Logging into the App
- Setting a Step Goal via App
- View Step Statistics via App
- Logging Steps and Activity via App
- Viewing Tournament Progress via App
- App Troubleshooting and Known Issues
- Join a Challenge and View Progress via App
- Connecting with Apple Health
Support topics and information about Timeout and Race Tournaments
- Creating a Time Out Tournament
- Creating a Race Tournament
- Editing Teams in a Current Tournament
- Viewing Team Progress
- Accessing Race Tournament Maps and Progress Cards
- Accessing the Tournament Statistics
- Rolling Existing Teams into a New Tournament
- Adding Team Members in an Upcoming Tournament
- Adding a Virtual Team Member
- Logging Steps for Virtual Members
- Accessing Tournaments
- Tournament Statistics Spreadsheet & Award Ideas
- Guide for Team Captains
- Guide for Participants
- Can I add myself to a Tournament?
- How can our Tournament participants accurately record their steps and other activities?