Support topics and information about 10,000 Steps member accounts

• Why Can't I Login into the Website?
• Updating Account Details on the Website
• Updating Your Password on the Website
• Updating Your Email Subscriptions on the Website
• How Can I Delete My Account?

Support topics and information about using features on the 10,000 Steps dashboard

• Logging Steps and Activity on the Website
• Recording Other Activities in the Step Log
• Viewing Your Step Statistics on the Website
• Setting a Step Goal on the Website
• Connecting with Friends on the Website
• Logging Weight and Waist Girth
• Adding Steps for Wheelchair Users
• Disconnecting Friends on the Website
• Why Can't I See My Name on the Public Leaderboard?
• Creating a Group on the Website
• Accepting a Group Invite on the Website
• Generating a Group Invite Code on the Website
• Activating a Group Invite Code on the Website
• Setting a Group Goal

Support topics and information about Monthly Challenges.

• 10,000 Steps Monthly Challenges
• Monthly Challenge Prize Conditions
• Monthly Challenges - Promotional Toolkits
• Joining Monthly Challenges on the Website
• Viewing Monthly Challenge Progress on the Website

Support topics and information about using fitness and activity trackers with 10,000 Steps

• Can I Sync My Step Tracking Device?

Submitting members stories is currently **under construction** after we have launched our new Learn & Discover blog. Please email any members stories to us via the Contact Us form!

In older versions of Internet Explorer or other unsupported browsers the arrow used to navigate back to previous months in the Step Log is coloured black instead of white rendering it invisible. The arrow is still on the black banner and can be clicked on when your cursor turns into the pointer finger to the left of the month. We encourage the use of the site on the most recent versions of Google Chrome or FireFox.If you are unable to view these Step Log arrows, please Contact Support to let us know which browser and version you are using.