New 10,000 Steps app versions are released every couple of months.
Update to the most recent version here. Previous versions may not work with Apple Health syncing.
Note: The 10,000 Steps app can only sync data that is available in Apple Health. If there's a mismatch between the 10,000 Steps app and your device, double check your device's steps data is available in Apple Health (Apple guide here).
Garmin Connect
1. Update Phone Settings
Disable double-up steps tracked by your iPhone.
- Go to Apple Phone Settings.
- Scroll down to Privacy & Security.
- Scroll down to Motion & Fitness.
- Turn off Fitness Tracking.
2. Update Apple Health Settings
Confirm sharing permissions. Make your third-party app the primary source of steps in Apple Health.
- Open the Apple Health app.
- Tap Sharing (centered in the bottom navigation).
- Scroll down and tap Apps.
- Tap 10,000 Steps and confirm steps are sharing.
- Tap your third-party app and confirm steps are sharing.
- Tap Summary in the bottom navigation.
- Scroll to Steps and ensure it is enabled.
- Tap Steps.
- Scroll to the bottom and tap Data Sources & Access.
- Tap Edit in the top-right corner, then tap and hold the ☰ icon beside your third-party app and drag it to the top of the list.
3. Update Device App Settings
In this example, we confirm Apple Health has connected permissions for Garmin Connect. Your app might look different but should have similar settings.
- Open the Garmin Connect app.
- Tap More on the right side of the bottom navigation.
- Tap Settings.
- Tap Connected Apps.
- Tap Apple Health and ensure it is connected.
4. Connect Apple Health to 10,000 Steps
Complete the previous steps before connecting Apple Health to 10,000 Steps.
- Open the 10,000 Steps app.
- Log in or sign up to 10,000 Steps.
- Tap the ☰ menu in the top-right corner.
- Tap Tracker Connections.
- Tap Connect Apple Health.
- Allow permissions if a pop-up appears.
- Tap Dashboard (bottom left of the screen).
- Pull down on the Dashboard screen to sync your steps.
We have a Youtube guide here. Depending on your version of the app, some settings may look different.
Note: If you're participating in a Tournament, Monthly, or Health Challenge, Leaderboards update every ~15 minutes. As long as your steps are saved in your Step Log, they will roll into these Leaderboards on the next available update.
Other Fitness Apps
Note: The 10,000 Steps app can only sync data that is available in Apple Health.
Key Steps
- Update Phone Settings
- Update Apple Health Settings
- Update your device's App Settings
- Connect Apple Health to 10,000 Steps
If steps are shared with Apple Health, they are able to be synced to 10,000 Steps. Check with your device's app team to confirm the steps to connect with Apple Health for your device.
Guides to connecting with Apple Health:
Samsung Health
At this time, Samsung does not send data to Apple Health. The Samsung Health app on iOS only has permission to read step count data from Apple Health to display it, but it does export or sync Samsung-recorded fitness and health metrics back into Apple Health.
If your device is compatible with Google Health on iOS, you may be able to connect the iOS version of Google Health to Apple Health. Google's guide to Google Health is available here.
Where data syncing with Apple Health is not available, direct entry is available through our website and mobile app.
Troubleshooting
If there's a mismatch between the 10,000 Steps app and your device, check your device's step data is available in Apple Health (Apple guide here). Depending on your device, there may a delays of up to 72 hours for the first sync of data to Apple Health.
Once data becomes available in Apple Health, open the 10,000 Steps app, and pull down on the Dashboard screen to sync your steps for today.
Where data syncing with Apple Health are not available, direct entry is available through our website and mobile app.
If you are looking to sync steps from your iPhone's internal step tracker, please see Connecting iPhone via Apple Health.