10,000 Steps is a small non-profit organisation that aims to offer a flexible program for our members to log their steps in challenges and tournaments. 10,000 Steps strives to provide connections where we can, and manual step entry options where we can't.
What Tracker Connections are available on your mobile app?
The 10,000 Steps mobile app can sync steps from devices that record steps and are compatible with Apple Health (Apple iOS) or Health Connect (Android OS).
If you are looking to sync steps from Apple Health/Health Connect only, please see:
Where tracker connection fails or devices record activity other than steps, Manual Entry is the most accurate option. Manual Entry is available via our website or mobile app.
Can I track more than just steps?
The 10,000 Steps Step Log also allows you to track minutes of physical activity (moderate or vigorous), designed for activity that is not typically captured with step counters. We have some information below on our step conversions, and how our members can use moderate and vigorous minutes.
- Recording other activities (including steps conversions)
- How can Tournament participants accurately log their steps and other activities?
My brand of step tracker is very popular- why doesn't it work?
Some large proprietary tracking apps allow their step data to be shared with only Apple Health, or only Health Connect. Please reach out to the team at your tracking app to encourage them to allow their users more control of their step data.
What other apps can I use to sync my steps?
10,000 Steps does not recommend the use of data syncing apps beyond 10,000 Steps, Apple Health or Health Connect. We understand that third party apps do exist that claim to bridge the connection between proprietary tracking apps and Apple Health or Health Connect, but do not provide support information for these.
Do you have Tracker Connections on your website?
We recommend connecting your devices via our mobile app where possible.
Where connecting via our mobile app is not possible, your Garmin, Google Fit, or Fitbit accounts can be connected to the website version of your account via Tracker Connections.
Garmin, Google Fit, and Fitbit send data more slowly through this method, and you may experience delayed step syncing (usually 1 - 12 hours) and dropouts.
We recommend checking in with your step log in the final days of your Tournament or Challenge to confirm there are no missed days or incorrect step logs. You can view and edit your step log through your website Dashboard > View Step Log.
Website Tracker Connections
- Logging steps and activity (Website)
- Recording other activities
- Connecting with Fitbit (Website)
- Disconnecting from Fitbit (Website)
- Connecting with Garmin (Website)
- Disconnecting from Garmin (Website)
- Connecting to Google Fit (Website)
Where tracker connection fails or devices record activity other than steps, Manual Entry is the most accurate option. Manual Entry is available via our website or mobile app.
Support Topics
We have troubleshooting information that might be helpful here: